Effective Date: 7/1/2019
Revised Date: N/A

This Privacy Policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. At Healing Within, A Licensed Clinical Social Worker Corporation, we respect your right to personal privacy and are committed to protecting it. This Privacy Policy discloses the privacy practices for www.healingwithinlcsw.com. This policy applies solely to information we collect, use, protect, or handle your Personally Identifiable Information in accordance with our Website. Our private practice has additional privacy and confidentiality policies that are given to clients upon meeting with their therapist.

The Website and its content is for general informational purposes only. It does not intend or constitute personal mental health advice. We do not assume responsibility for the provider-patient relationship until the client has their first session with a therapist.

What information do we collect?

The information we collect on our Website may include your name, email address, phone number, and records of your correspondence to us (if you contact us). We may respond to your phone number or email address to answer the message we receive. We collect information from you when you fill out a form or enter information on our Site.

Please note that no one under the age of 13 may provide any personal information to our Website. We do not knowingly collect personal information from children under 13. We will delete any information from a child under 13 unless we have verification of parental consent.

We do not specifically market to children under 13.

When do we collect information?

We collect information from you when you subscribe to a newsletter, fill out a form, or enter information on our Site.

How do we use your information?

We may use the information we collect from you when you sign up for our newsletter, respond to a survey or marketing communication, surf the Website, or use other site features in the following ways:

–     To provide you information about our services.
–     To respond to your inquiries.
–     To improve our Website in order to better serve you.
–     To send periodic emails regarding our products and services.

How do we protect visitor information?

Our Website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our Site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

In addition, all information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters and submits their information to maintain the safety of your personal information. We do not sell or trade your personally identifiable information to outside parties.

We may share your personal information with companies that perform services on our behalf, for example, companies that help with email listserv. Our service providers are required to protect the confidentiality of the personal information we share with them and to use it only to provide specific services on our behalf.

Do we use ‘cookies’?

Yes. Cookies are pieces of data that are stored on a user’s computer for recordkeeping purposes. We do not link the information we store in cookies to any personally identifiable information you submit while on our Site. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

Third party disclosure

We may transfer your non-identifiable information to third parties. We may also transfer your identifiable information but only to trusted third parties.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our Website. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these sites.

On our Site, there are links to other websites. Please note that their policy may be different than ours. We suggest you read through their individual privacy policies to understand how they collect and use your information. We do not control over or responsibility for their use of your information.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. For more information, click here.

We have not enabled Google AdSense on our Site, but we may do so in the future.

Government and Legal Disclosures:

We may disclose the personal information we collect through this Site, when we, in good faith, believe disclosure is appropriate to comply with the law (e.g. court order or subpoena), to enforce our Terms and Conditions or other agreements that govern your use of this Site, or to protect the rights, property, or safety of our Company, our users, or others.

California Online Privacy Policy Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared and to comply with this policy.

More information can be found by clicking on the link: https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/.

According to CalOPPA, we agree to the following:

–     Users can visit our Site anonymously.
–     Once this privacy policy is created, we will add a link to it on our home page.
–     Our Privacy Policy link includes the word ‘Privacy’ and can be found on the home page.

Users will be notified of any privacy policy changes on our Privacy Policy page.

Users are able to change their personal information by emailing us.

How does our Site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our Site allow third party behavioral tracking?

It is also important to note that we allow third party behavioral tracking.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the national consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States, and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices, we will take the following responsive action, should a data breach occur:

–     We will notify the users via email within 7 business days.
–     We will notify the users via in Site notification within 7 business days.

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

Choice/Opt-Out

We provide you with the opportunity to opt-out of having your personally identifiable information used for certain or ongoing purposes. If, at any time, you would like to unsubscribe from receiving future emails, you can unsubscribe at the bottom of the email, and we will promptly remove you from ALL correspondence. If you no longer wish to receive communications from us, you may opt-out of receiving them by contacting us via email.

Contacting Us

If our policy changes, we will updated this promptly and date the top.

If there are any questions regarding this Privacy Policy, you may contact us using the information below.

www.HealingWithinLCSW.com
cynthia@healingwithinlcsw.com